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Heavy Trash Dumpster - Delayed - April 06, 2020
The delivery of the first heavy trash dumpster will be delayed because of COVID-19 concerns. ... [more...]
Stay at home Order extended two weeks - April 03, 2020
Stay at home order as well as public emergency has been extended. https://wsbt.com/news/local/in... [more...]
Golf Cart/ATV registration renewal - April 03, 2020
We have had a number of inquiries as to how to go about renewing golf cart / ATV registrations, w... [more...]
Grass Clippings - April 03, 2020
PSA: As mowing season is now upon us, please be aware that as of December, 2019, it is now ILLEGA... [more...]
State of Indiana COVID-19 Updates - March 19, 2020
To get updates for Indiana, go to: www.in.gov/coronavirus/ [more...]
COVID-19 - March 12, 2020
Effective March 12,2020 Due to Covid-19 communicable disease outbreak, and the unknown certainty... [more...]
At the Town of Geneva, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Feel free to call our office if you have any questions or need assistance with any matters related to the water we provide!
Frequently Asked Questions
How could I have used this much water?
You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.
My bill is past due can I get an extension?
Please contact our office and a one-time extension will be extended to you for extenuating circumstances.
What do I do if I am experiencing low pressure?
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.
Why is my water discolored?
A repair could have been completed recently allowing air to enter the line, causing the milky look.